What to Do After Water Damage

1. Keep people safe

Avoid standing water near outlets, electrical equipment or damaged ceilings. Keep away from sewage-contaminated areas.

2. Stop the source when safe

Shut off a local fixture or building water supply if the source is known, accessible and safe to reach.

3. Protect important items

Move documents, electronics and valuables away from the wet area when this does not create additional risk.

4. Document visible damage

Photos, video and simple notes can create a useful record of the loss.

5. Begin removal and drying

Standing water and wet building materials may require extraction, moisture checks and controlled drying.

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